Outage in One.com

Issues with webmail

Resolved Minor

June 09, 2026 - Started 3 days ago - Lasted 13 minutes
Official incident page

Incident Report

Summary AI Generated

One.com experienced webmail issues that prevented some customers from loading the webmail page for 13 minutes. The engineering team investigated and fully restored webmail access, with all systems verified to be working normally. No customer data was lost during the incident.

We are currently experiencing issues with our webmail, causing the page not to load for some customers Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 06/09/2026 06:55AM

Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/en-gb/about/contact-us/.

INVESTIGATING 3 days ago - at 06/09/2026 06:43AM

We are currently experiencing issues with our webmail, causing the page not to load for some customers

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue.

Latest One.com outages

Issue with website stastistics - 1 day ago

Issues with webmail - about 1 month ago

Issues with webmail - about 2 months ago

Issues with controlpanel - about 2 months ago

Control Panel Accessibility Issues - about 2 months ago

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