Outage in One.com
Issues with webmail
Resolved MajorIncident Report
Summary AI Generated
One.com's webmail service experienced a major outage causing 502 errors upon login, affecting some customers for approximately 6 minutes. Mail delivery remained unaffected throughout the incident and no data was lost. The engineering team resolved the issue and fully restored webmail access within that timeframe.
We are currently experiencing issues with webmail, causing 502 errors after logging in, affecting some customers.
Mail delivery is not impacted by this
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 08/31/2026 08:35AM
Webmail access has now been fully restored, and all systems are verified to be working as expected again.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
INVESTIGATING
about 3 hours ago - at 08/31/2026 08:30AM
We are currently experiencing issues with webmail, causing 502 errors after logging in, affecting some customers.
Mail delivery is not impacted by this
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue.
Latest One.com outages
Issues with calendar in webmail - about 3 hours ago
Webmail access problem - 28 days ago
Scheduled maintenance on mail - about 1 month ago
Issues with database connection - 2 months ago
Issue with incoming emails to Microsoft - 3 months ago
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