Outage in One.com
Webmail access problem
Resolved MinorIncident Report
Summary AI Generated
A minor incident on August 3, 2026 prevented some One.com customers from accessing webmail. The issue lasted approximately 26 minutes while the team investigated. Webmail access was fully restored by 11:39 CEST, with all systems verified as working normally.
Some customers are currently unable to access webmail. We are looking into this and will keep you posted on the progress.
Next update no later than 12:00 CEST.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/03/2026 09:39AM
Webmail access has now been fully restored, and all systems are verified to be working as expected again.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
INVESTIGATING
7 days ago - at 08/03/2026 09:20AM
We are continuing to investigate this issue.
INVESTIGATING
7 days ago - at 08/03/2026 09:13AM
Some customers are currently unable to access webmail. We are looking into this and will keep you posted on the progress.
Next update no later than 12:00 CEST.
Latest One.com outages
Scheduled maintenance on mail - 24 days ago
Issues with database connection - about 2 months ago
Issue with incoming emails to Microsoft - about 2 months ago
Issue with website stastistics - 2 months ago
Issues with webmail - 2 months ago
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