Outage in One.com
Issues with website access
Resolved MinorIncident Report
Summary AI Generated
One.com experienced a 5.4-hour incident where some customers were unable to access their websites, encountering timeouts or blank pages. The engineering team identified the root cause and implemented a fix, monitoring the results before confirming full restoration. Website access was fully resolved with no data loss reported.
We are currently experiencing issues with website access, causing timeouts or blank pages while trying to access websites, affecting some customers.
As a result the following services might not be available:
Website access
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 10/07/2026 12:35AM
Website access has now been fully restored, and all systems are verified to be working as expected again.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
MONITORING
about 6 hours ago - at 10/06/2026 09:33PM
We are continuing to monitor for any further issues.
We will keep you updated on the progress and resolution of this issue.
MONITORING
about 7 hours ago - at 10/06/2026 08:21PM
A fix has been implemented, and we are monitoring the results.
We will keep you updated on the progress and resolution of this issue.
IDENTIFIED
about 7 hours ago - at 10/06/2026 07:47PM
The issue has been identified, and a fix is being implemented.
We will keep you updated on the progress and resolution of this issue.
INVESTIGATING
about 8 hours ago - at 10/06/2026 07:12PM
We are currently experiencing issues with website access, causing timeouts or blank pages while trying to access websites, affecting some customers.
As a result the following services might not be available:
Website access
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue.
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