Outage in OneLogin EU

OneLogin Support Portal

Resolved Minor

May 27, 2026 - Started 2 days ago - Lasted about 5 hours

Incident Report

Summary AI Generated

The OneLogin Support portal experienced an outage affecting both EU and US regions for 4.7 hours, preventing administrators from submitting support cases through the web interface. The main OneLogin platform and infrastructure remained fully functional throughout the incident. The issue was resolved while alternative support remained available via regional telephone numbers during the outage.

The OneLogin Support portal is down for EU and US.
OneLogin platform and infrastructure is functional.

Admins can not submit support cases.

Cases can still be created via calling into the Regional support number.

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Latest Updates ( sorted recent to last )

2 days ago - at 05/27/2026 08:59PM

2 days ago - at 05/27/2026 09:37PM

This issue has been identified, teams are working to resolve.
Cases can still be submitted regionally via telephone.
OneLogin status can be viewed at-
https://status.eu.onelogin.com/

The next update will be in one hour unless resolved, OneLogin functionality remains.

2 days ago - at 05/27/2026 10:38PM

Our teams are actively working to resolve the issue.

Support cases can still be submitted via regional phone support. Contact numbers are available at:
https://support.oneidentity.com/contact-support

OneLogin service status can be monitored at:
https://status.eu.onelogin.com/

At this time, OneLogin functionality remains available.

Latest OneLogin EU outages

Marketing and Status Website - about 1 month ago

OneLogin Support Portal degraded performance - about 2 months ago

OneLogin Engineers have identified an issue which might be causing degraded performance with ingle Sign-On Services. - 2 months ago

OneLogin Engineers have identified an issue with Single Sign-On Services; some customers may be experiencing degraded performance. We are working to quickly restore service. - 4 months ago

OneLogin Engineers are investigating an issue for the support portal that may be impacting some customers. - 6 months ago

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