OneLogin US Outage History

The OneLogin Support portal experienced an outage affecting both EU and US regions for 4.7 hours, preventing administrators from submitting support cases through the web interface. The main OneLogin platform and infrastructure remained fully functional throughout the incident. The issue was resolved while customers could still create support cases by calling regional support phone numbers as an alternative.

OneLogin US experienced degraded performance in their Admin Services, affecting some customers' ability to use administrative functions normally. The issue was identified by OneLogin engineers who worked to restore service. The incident was resolved after 12 minutes.

OneLogin US experienced redirect issues affecting the Status and Marketing webpages under OneLogin.com for 1.7 hours. The incident was classified as minor and affected some users' ability to access these specific pages. The issue was identified and resolved after the team worked on a fix.

OneLogin's Single Sign-On Service and MFA experienced a service disruption in the US region, preventing users from authenticating and accessing applications. The incident lasted 12 minutes while engineers actively investigated the identified issues affecting the authentication services.

OneLogin's Single Sign-On Services and MFA experienced a service disruption in the US region, preventing customers from accessing authentication services. Engineers identified and worked to resolve the issue. The incident was resolved within 4 minutes.

OneLogin US experienced degraded performance affecting Admin Services, API Service, and the OneLogin Portal App for 56 minutes. Some customers encountered performance issues during this time. OneLogin engineers identified the root cause, applied a fix, and restored all services to normal operation.

OneLogin US experienced degraded performance on their Support Portal that impacted some customers for 2.3 hours. Engineers investigated the issue throughout the incident period. The incident was classified as minor and affected the Portal component.

OneLogin experienced an 8-minute disruption affecting Desktop and PKI services that prevented users from accessing these authentication features. The issue impacted the OneLogin Desktop Service component, limiting users' ability to authenticate through desktop and PKI-based methods. Engineers identified and mitigated the problem, with monitoring continuing to ensure full service restoration.