Outage in Onfleet

Telephony - US shared toll-free number degradation

Resolved Minor
November 07, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating issues related to the shared high throughput US toll-free phone number used for notifications and call anonymization that is affecting some customers.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/07/2023 07:11PM

This incident has been resolved.

MONITORING about 2 years ago - at 11/07/2023 06:50PM

We have worked with our telephony provider to resolve the issue and are now monitoring traffic from the shared high throughput toll-free phone number.

INVESTIGATING about 2 years ago - at 11/07/2023 05:08PM

We are investigating issues related to the shared high throughput US toll-free phone number used for notifications and call anonymization that is affecting some customers.

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