Outage in Onfleet
USA SMS Delivery Interruption
Resolved MinorIncident Report
A subset of our USA customers may be impacted by an SMS delivery fault. We are working with providers to resolve this issue now.
Components affected
Onfleet Outgoing Text Gateway and ProxyTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 07/22/2026 08:47PM
The incident has been resolved and SMS functionality is fully restored.
Please note that SMS messages may show a different phone number until we have resolved the issue with our primary provider.
MONITORING
22 days ago - at 07/22/2026 05:44PM
Update -- SMS Delivery for US Customers
The majority of affected SMS notifications have been restored. Early this morning, we rerouted traffic through a backup telephony provider after a carrier-side interruption affected delivery on one of our primary provider's numbers.
A small number of residual delivery failures remain, affecting a limited subset of notifications. A fix is planned and we expect these to be resolved today. We'll update this page when fully resolved.
We apologize for the disruption and appreciate your patience.
MONITORING
22 days ago - at 07/22/2026 12:33PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
22 days ago - at 07/22/2026 05:05AM
A subset of our USA customers may be impacted by an SMS delivery fault. We are working with providers to resolve this issue now.
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