Outage in Onfleet

Service Unavailability in Australia and Southeast Asia.

Resolved Minor
September 10, 2024 - Started about 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

While monitoring indicates that Onfleet systems are running normally, we are receiving reports of service unavailability affecting users in Australia and Southeast Asia. Initial assessments suggest this may be due to a network issue in ISPs from this region. We apologize for the inconvenience and will provide updates once we have more information. Thank you for your patience.
Components affected
Onfleet Outgoing Voice Proxy Onfleet ETA Onfleet Fulfillment Onfleet Maps Onfleet iOS Onfleet Android Onfleet Infrastructure Onfleet Incoming Voice Proxy Onfleet Locations streaming Onfleet Locations storage Onfleet Analytics Onfleet Search Onfleet Telephony Charges Monitoring Onfleet Billing Onfleet Incoming Text Proxy Onfleet Outgoing Text Gateway and Proxy Onfleet Dashboard Onfleet API Onfleet Email Gateway Onfleet Chat Onfleet Route Optimization

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/10/2024 09:59AM

Impacted APAC customers have confirmed that they can now access the Iterable application without any issues.

MONITORING about 1 year ago - at 09/10/2024 04:15AM

While monitoring indicates that Onfleet systems are running normally, we are receiving reports of service unavailability affecting users in Australia and Southeast Asia. Initial assessments suggest this may be due to a network issue in ISPs from this region.

We apologize for the inconvenience and will provide updates once we have more information. Thank you for your patience.

Latest Onfleet outages

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High overall system latency - 3 months ago
Elevated Response Times - 4 months ago
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