Outage in Onfleet

Service Unavailability in Australia and Southeast Asia.

Resolved Minor

September 10, 2024 - Started over 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

While monitoring indicates that Onfleet systems are running normally, we are receiving reports of service unavailability affecting users in Australia and Southeast Asia. Initial assessments suggest this may be due to a network issue in ISPs from this region. We apologize for the inconvenience and will provide updates once we have more information. Thank you for your patience.

Components affected

Onfleet Dashboard Onfleet API Onfleet Maps Onfleet iOS Onfleet Android Onfleet Locations streaming Onfleet Locations storage Onfleet Analytics Onfleet Search Onfleet ETA Onfleet Billing Onfleet Infrastructure Onfleet Incoming Voice Proxy Onfleet Incoming Text Proxy Onfleet Outgoing Voice Proxy Onfleet Outgoing Text Gateway and Proxy Onfleet Telephony Charges Monitoring Onfleet Email Gateway Onfleet Fulfillment Onfleet Chat Onfleet Route Optimization

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 09/10/2024 09:59AM

Impacted APAC customers have confirmed that they can now access the Iterable application without any issues.

MONITORING over 1 year ago - at 09/10/2024 04:15AM

While monitoring indicates that Onfleet systems are running normally, we are receiving reports of service unavailability affecting users in Australia and Southeast Asia. Initial assessments suggest this may be due to a network issue in ISPs from this region.

We apologize for the inconvenience and will provide updates once we have more information. Thank you for your patience.

Latest Onfleet outages

Issues with Integrations and Manifests - 3 months ago

Dashboard Color-coding Issues - 3 months ago

Dashboard performance issues - 3 months ago

High overall system latency - 7 months ago

Elevated Response Times - 7 months ago

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