Outage in Onfleet

High overall system latency

Resolved Minor
July 14, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are experiencing an emergent issue affecting overall system performance. All system functions are available with decreased performance. Our team is actively working to mitigate this issue.
Components affected
Onfleet iOS Onfleet Android Onfleet Locations streaming Onfleet Locations storage Onfleet Analytics Onfleet ETA Onfleet Search Onfleet Incoming Voice Proxy Onfleet Incoming Text Proxy Onfleet Outgoing Voice Proxy Onfleet Telephony Charges Monitoring Onfleet Outgoing Text Gateway and Proxy Onfleet API Onfleet Maps Onfleet Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/14/2025 10:06PM

System responsiveness is returning to normal.

Our engineering teams will continue to work on root causes to avoid latency spikes in the future.

MONITORING 3 months ago - at 07/14/2025 09:07PM

We are seeing system latency normalizing after putting some mitigations in place. Our infrastructure and database teams are continuing to monitor this situation.

INVESTIGATING 3 months ago - at 07/14/2025 07:00PM

We are experiencing an emergent issue affecting overall system performance. All system functions are available with decreased performance.

Our team is actively working to mitigate this issue.

Latest Onfleet outages

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Elevated Response Times - 4 months ago
iOS Provisioning errors - 5 months ago
ETA calculation errors - 5 months ago

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