Outage in Onfleet
Issue with self-constructed image URLs
Resolved MinorIncident Report
Summary AI Generated
Onfleet's infrastructure team deployed a change to proof of delivery image hosting without following proper notification procedures, causing issues with self-constructed image URLs and affecting the API. Users experienced problems retrieving delivery images for 24 minutes. The issue was resolved by rolling back the change, restoring functionality to legacy image URLs.
Our infrastructure team has rolled out a change to proof of delivery image hosting, and some notification steps were not followed. The change is being rolled back - if you are having issues retrieving images please don't hesitate to reach out to support@onfleet.com for updated instructions
Components affected
Onfleet APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/16/2026 09:34PM
This issue should now be resolved by rollback. Notice will be sent in advance of changes.
MONITORING
about 1 month ago - at 03/16/2026 09:15PM
A rollback has been put in place - legacy image URLs should now be working. Our documentation will be updated shortly.
INVESTIGATING
about 1 month ago - at 03/16/2026 09:11PM
Our infrastructure team has rolled out a change to proof of delivery image hosting, and some notification steps were not followed. The change is being rolled back - if you are having issues retrieving images please don't hesitate to reach out to support@onfleet.com for updated instructions
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