Outage in Online Services for Agents
Online Services degradation
Resolved MinorIncident Report
We are aware of degraded performance impacting our online services. You may be unable to retrieve or upload communications and documents to and from our online platforms. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 09/17/2025 04:11AM
This incident has been resolved.
MONITORING
5 months ago - at 09/17/2025 02:38AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
5 months ago - at 09/16/2025 11:40PM
We are aware of degraded performance impacting our online services. You may be unable to retrieve or upload communications and documents to and from our online platforms. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.
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