Outage in Online Services for Agents
Online Services degradation
Resolved MinorIncident Report
We are aware of degraded performance impacting our Online Services. You may experience issues retrieving communications or uploading documents through our online services, including practice mail. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.
Components affected
Online Services for Agents Search communication history Online Services for Agents View communication history Online Services for Agents Access STP reports Online Services for Agents Create or view mail messages Online Services for Agents File transfer Online Services for Agents On Demand ReportsNeed to monitor Online Services for Agents outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 02/04/2026 11:57PM
This incident has been resolved.
MONITORING
about 1 month ago - at 02/04/2026 09:58PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 02/04/2026 05:36AM
We are aware of degraded performance impacting our Online Services. You may experience issues retrieving communications or uploading documents through our online services, including practice mail. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.
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