Outage in Onshape
Errors when processing 3D imports and exports
Resolved MinorIncident Report
Users may experience errors when importing and exporting 3D data from documents. We are investigating the issue and working to mitigate the problem.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 11/26/2025 07:37AM
This incident has been resolved. We will be publishing a complete root cause analysis in a few days.
MONITORING
3 months ago - at 11/26/2025 02:13AM
Our team is fully engaged and investigating this issue.
MONITORING
3 months ago - at 11/25/2025 08:16PM
A fix has been implemented and our team is monitoring.
INVESTIGATING
3 months ago - at 11/25/2025 06:39PM
Users may experience errors when importing and exporting 3D data from documents. We are investigating the issue and working to mitigate the problem.
Latest Onshape outages
CAD import and export delays in Western Europe - 17 days ago
Increased error count in Onshape Government West - 18 days ago
Unable to connect to Onshape - 25 days ago
High failure rate when opening documents in the Europe region - about 1 month ago
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