Outage in Onshape
CAD import and export delays in Western Europe
Resolved MinorIncident Report
We have identified an issue with CAD import and export in our Western Europe region. The team is working on remediating it now.
Components affected
Onshape Western EuropeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/28/2026 07:51PM
This incident has been resolved. Any user in the Western Europe should see imports have new completed. Exports will need to be retried.
IDENTIFIED
3 months ago - at 01/28/2026 05:22PM
This has been identified as a problem with our cloud provider. We are working on implementing mitigations now.
IDENTIFIED
3 months ago - at 01/28/2026 04:44PM
We have identified an issue with CAD import and export in our Western Europe region. The team is working on remediating it now.
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