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We have again mitigated this incident. An internal queueing service was not responding appropriately to the midday workload. We are making changes improve the scale of this service.
A configuration change was tested, implemented, and is working. Users will see exports that they started over the last 1 hour start to download. We are continuing to monitor the situation.
Users will see support codes, get redirected to the documents page, and exports will not work. We are implementing a change and will continue to monitor the issue.
Our automated monitors again reporting delays in import and export processing. We are continuing to investigate.
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