Outage in Onshape
Display data not resolving for part instances for some users
Resolved MinorIncident Report
We are currently investigating an issue related to errors showing up when opening assemblies. Some reports have been coming in related to part instances not resolving the display data and missing in the graphics area.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/29/2025 06:52PM
This incident has been resolved.
MONITORING
12 months ago - at 04/29/2025 06:07PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
12 months ago - at 04/29/2025 04:29PM
We are currently investigating an issue related to errors showing up when opening assemblies. Some reports have been coming in related to part instances not resolving the display data and missing in the graphics area.
Latest Onshape outages
Unable to login to Onshape in the Southeast Asia region - 12 days ago
Unable to open documents in multiple regions. - 25 days ago
Degraded performance for Onshape services in US-West - about 1 month ago
Unable to open documents in all regions - about 1 month ago
CAD import and export delays in Western Europe - 3 months ago
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