Outage in ONSIM
19/11/25 - Service Incident Notice
Resolved MinorIncident Report
We are seeing a service degradation on the platform which is causing subscribers to de-register from the network when attempting to make calls and unable to receive inbound calls.
We are only aware of this impacting iPhone devices currently.
This is impacting subscribers registrations, as well as those registered and attempting to make calls over the mobile network.
Subscribers using Wifi calling will not be impacted at this time.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 11/19/2025 12:59PM
This incident has been resolved.
INVESTIGATING
about 2 months ago - at 11/19/2025 12:25PM
While we are still investigating, we do not believe the issue is widespread. We will provide a further update in due course.
INVESTIGATING
about 2 months ago - at 11/19/2025 10:55AM
We are seeing a service degradation on the platform which is causing subscribers to de-register from the network when attempting to make calls and unable to receive inbound calls.
We are only aware of this impacting iPhone devices currently.
This is impacting subscribers registrations, as well as those registered and attempting to make calls over the mobile network.
Subscribers using Wifi calling will not be impacted at this time.
Latest ONSIM outages
18/11/25 - Service Incident Notice - about 2 months ago
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