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This incident has been resolved.
While we are still investigating, we do not believe the issue is widespread. We will provide a further update in due course.
We are seeing a service degradation on the platform which is causing subscribers to de-register from the network when attempting to make calls and unable to receive inbound calls.
We are only aware of this impacting iPhone devices currently.
This is impacting subscribers registrations, as well as those registered and attempting to make calls over the mobile network.
Subscribers using Wifi calling will not be impacted at this time.
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