Outage in Ontraport

Edge Email Delivery Issue

Resolved Major
July 18, 2025 - Started 3 months ago - Lasted about 17 hours
Official incident page

Incident Report

One of our primary email delivery edge datacenters is experiencing issues. As such, emails will likely experience delays. Currently, no emails are being lost, and are residing in our our egress queue.
Components affected
Ontraport Email Delivery

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/19/2025 10:57AM

All issues have been resolved.

MONITORING 3 months ago - at 07/18/2025 11:43PM

Most services have been restored; we are working to restore the lagging services.

MONITORING 3 months ago - at 07/18/2025 09:18PM

We are still awaiting resolution from the datacenter.

MONITORING 3 months ago - at 07/18/2025 06:05PM

One of our primary email delivery edge datacenters is experiencing issues. As such, emails will likely experience delays. Currently, no emails are being lost, and are residing in our our egress queue.

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