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Outage in Open LMS

AWS outage affecting OpenLMS

Resolved Major
October 20, 2025 - Started 4 months ago - Lasted about 20 hours
Official incident page

Incident Report

We are experiencing service interruptions caused by an AWS outage in some regions. Our team is engaged and will share updates as available.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/21/2025 08:40AM

AWS has reported the underlying issue as resolved. Based on close monitoring of our sites we can confirm that services have stabilized.

MONITORING 4 months ago - at 10/20/2025 11:48PM

As we move into the evening hours for those affected, rest assured our other regional teams are online and will remain attentive in case conditions change overnight. Most sites have recovered, but we’ll keep the incident open until AWS confirms full resolution.

MONITORING 4 months ago - at 10/20/2025 08:16PM

We’re continuing to support clients through the AWS outage. Many sites are showing improvement and some have recovered, but AWS is still actively working on the incident. We remain engaged and are monitoring closely.

MONITORING 4 months ago - at 10/20/2025 04:20PM

AWS has narrowed down the cause of the ongoing outage and is taking mitigation steps. As a note: this is a widespread issue affecting multiple platforms, applications, and companies. We continue to monitor closely and are taking measures on our side to help stabilize impacted instances.

MONITORING 4 months ago - at 10/20/2025 02:14PM

AWS continues to report progress on recovery efforts. We are manually adding resources and working to restore instances to a healthy state where possible. Full resolution will depend on AWS recovery.

MONITORING 4 months ago - at 10/20/2025 12:54PM

We are experiencing service interruptions caused by an AWS outage in some regions.
Our team is engaged and will share updates as available.

Latest Open LMS outages

Site Performance - about 2 years ago
Site performance - over 2 years ago
Site slowness - about 4 years ago
AWS issue - about 4 years ago
Slowness and gateway timeouts - about 4 years ago

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