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Outage in Open LMS

Site Performance

Resolved Major
January 14, 2024 - Started about 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

The OpenLMS DevOps team identified an unexpected issue impacting resource availability that is affecting a subset of sites. The OpenLMS DevOps team is still investigating the root cause. An Incident Report will follow once the root cause has been identified.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 01/14/2024 11:27PM

The OpenLMS DevOps team has resolved the inconsistency and degradation of sites. We have cycled key infrastructure components that allow immediate recovery of site availability. We are actively working to identify the root cause and will follow-up with an Incident Report once the cause has been identified.

IDENTIFIED about 2 years ago - at 01/14/2024 09:57PM

This is a notification that service to select Open LMS production sites is currently unavailable. The service interruption began at approximately 09:30 AM EDT. Open LMS is currently working to restore service.

Please go to Open LMS Status to receive additional information on this incident which will be posted as it becomes available.

IDENTIFIED about 2 years ago - at 01/14/2024 06:32PM

The OpenLMS DevOps team identified an unexpected issue impacting resource availability that is affecting a subset of sites. The OpenLMS DevOps team is still investigating the root cause. An Incident Report will follow once the root cause has been identified.

Latest Open LMS outages

Site performance - over 2 years ago
Site slowness - about 4 years ago
AWS issue - about 4 years ago
Slowness and gateway timeouts - about 4 years ago

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