Outage in Open University
eTMA/exam confirmation email issues - 3rd June
Resolved Minor
June 03, 2025 - Started 11 months ago
- Lasted about 18 hours
Incident Report
We are aware of an issue with the eTMA system whereby submissions are arriving but confirmation of receipt emails are not being sent.
We are working to resolve these issues as a priority but please be assured that we are receiving TMAs/EMAs.
We apologise for any inconvenience caused.
We are working to resolve these issues as a priority but please be assured that we are receiving TMAs/EMAs.
We apologise for any inconvenience caused.
Components affected
Open University eTMA submission system Open University Major Incident Open University Other servicesLatest Updates ( sorted recent to last )
11 months ago - at 06/03/2025 03:09PM
We are aware of an issue with the eTMA system whereby submissions are arriving but confirmation of receipt emails are not being sent.
We are working to resolve these issues as a priority but please be assured that we are receiving TMAs/EMAs.
We apologise for any inconvenience caused.
11 months ago - at 06/03/2025 04:03PM
Exam confirmations:
We are also getting reports that students are not getting their confirmation when submitting their online exams.
This will be investigated along with the eTMA receipts issue.
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