Open University Status - Is Open University Down?
Open University is operational
Updated a few minutes ago
Open University is operational
Updated a few minutes ago
IsDown pulls data from Open University's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Abigail
The website will not let me on my student home, an error message that says 'process failed' keeps appearing before logging me out completely.
B
Website will not allow me to log in or access StudentHome. If I try to log in it comes up with "process failed"
Leah
Can't get any of the Open University pages to load, I need to login but this won't load, either will any other Open University pages
Maddison
Unable to login into my account and access studenthome
Nymeria
When I try signing into my student account or accessing the university online things e.g. the library, it starts singing me in then flickers then it goes on to a screen that says "process failed Unable to process your request at the moment, please try again later." or it goes onto a page that is...
Allan
Its not loading - keeps saying process failed
irena
Not letting me go onto website
courtney
black sheer over the website. it won't let me scroll
Rhianna
Information missing from page
Bronwyn
Can't access my student hub
katie
i was struggling to sign in for hours as the sign in link wasn't working, then when i finally managed to sign in nothing on my student home is loading at all, I've checked my wifi but everything is fine on my end
susan
will not allow me to log in, keeps saying process failed, try again later.
Keith
Unable to access open.ac.uk. Hmmm can't reach this page. www.open.ac.uk’s server IP address could not be found.
JO
ITS THE WHOLE SITE NOT JUST THE BLOODY HELP CENTRE!!!
Louis
Cant get on to study home or use library
lisa
msds.open.edu took too long to respond. ERR_CONNECTION_TIMED_OUT
Rich
Unable to log in to student homepage, access any module materials or use eTMA system. Error: ERR_CONNECTION_TIMED_OUT
Madelaine
Website won't load since 6pm last night
Graham
msds.open.ac.uk took too long to respond. message appears and then it times out. farrers_walk@outlook.com
Tina
Can't access open University site
Graham
msds.open.ac.uk took too long to respond.
Cal
Still unable to access any OU sites. I'm going to keep reporting this until it is fixed - ridiculous!!!
daisy
The website is not loading, either on the app or on browser, so can not access my studies
John
Unable to reach main page or sections.
Conor
Website is not connecting
Cal
Still can't get onto Student Home page. Received e-mail back from 'helpdesk' saying there isn't currently an issue. There is a continual issue as have tried on several other devices.
Maria
When I sign in and go to student home it's saying process failed
Cal
Same as last week, cannot log on to Student Home page. Just keeps saying 'Connection Timed Out'
Cal
Can't access any OU site.
Aimee
An error has occurred please try again later error message
Charlie
Technical issues message box
Hannes
Since early this morning I am unable to open the OU website or log in, and have an iCMA due tomorrow. I managed to open this helpdesk link, but even trying to sign in from here or open 'student home' still does not work. I get this message every time 'msds.open.ac.uk took too long to respond'...
Michaela
It will still not let me login using my home PC even though it is saying it is operational
James
Student homepage not loading
Shaun
I am planning to choose my first module for the BA (Honours) Business Management (Marketing) degree, but cannot do so as the website is showing as “experience technical difficulties” for me.
Michaela
Since yesterday morning, when I attempt to load and login on my home PC the page can not even load. I can however login on my mobile phone but this is not helpful when you are trying to access your work and download documents.
dylan
Error on sign in page, doesn't allow me to input login details
sarah
cant collect my tma feedback it says ''Sorry There was a problem fetching the page Depending on the nature of the problem, certain pages within the site may still be working. You may therefore still be able to access the home page, or your study pages. If the problem persists, please try aga...
Nicola
Online TMA submissions not working
Amnah
My student home is saying “ we’re having technical issues “
Kelvin
I have not been able to login into student home for a year. Resetting the password does nothing.
Amina
Student home technical issues
Jacqueline
I can't access the Open University website, either on my phone or laptop
Joanna
Unable to login to student home
Alicia
I cannot log in to my staff account.
Dr
Staff login fails in Windows and MacOs on edge and safari
Natalie
Registration is not working
Nicola
msds.open.ac.uk redirected you too many times. Try deleting your cookies. ERR_TOO_MANY_REDIRECTS I keep having this problem no matter what device I am on. I have cleared cookies and history to little help.
IsDown has tracked 155 incidents since started monitoring Open University status in October 2022.
10 days ago · lasted about 6 hours
We are currently experiencing some technical issues which might mean you can’t access VOICE. The following VOICE functions will be impacted: • For staff: updates to contact information in CIRCE will fail, and CAMEL will not be able to retriev... More details
11 days ago · lasted about 1 hour
We are currently experiencing some technical issues with the Assessment Calculator which are being investigated. We will share further updates soon and apologise for any inconvenience caused by this issue. More details
27 days ago · lasted about 5 hours
We are currently experiencing some technical issues that is preventing students from registering and enrolling for study online. Please call 0300 303 5303 to complete registration over the phone, but please be aware our phone lines may be busy.... More details
We've tracked and collected 155 incidents since started monitoring Open University status
Monitoring 21 Open University services and regions
9 incidents in 2025
Number of Incidents
3 issues
Last incident
10 days ago
Open University isn't down. You can check Open University status and incident details on the top of the page. IsDown continuously monitors Open University official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Open University is currently operational. You can check Open University status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Open University being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Open University official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Open University last outage was on April 15, 2025 with the title "VOICE Access Problems"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
