Check if Open University is down, recent outages, user-reported issues, and outages map.
Open University is having a minor outage
We are currently experiencing some technical issues with the eTMA system which means you may not be able to submit a TMA or EMA at the moment We are working to resolve these problems as quickly a...
Report your issue to help others see what's happening with Open University.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Open University status data.
IsDown has tracked 167 incidents since started monitoring Open University status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Jul 31, 2025
11:42 AM BST
|
Minor | StudentHome Access Problems | about 6 hours |
Jul 23, 2025
06:41 AM BST
|
Major | Issues with CIRCE | about 1 hour |
Jul 18, 2025
11:58 AM BST
|
Minor | StudentHome not displaying in full for PIs starting with Z96 or Z97 | 3 days |
Jul 10, 2025
09:42 AM BST
|
Major | SAP Integration Platform Issues | about 1 hour |
Jul 09, 2025
02:19 PM BST
|
Minor | Missing content on Help Centre: registration policies & complaints related | about 18 hours |
Jul 08, 2025
10:13 AM BST
|
Major | TutorHome: Issues with Student Lists and Module Links missing | about 4 hours |
Jul 04, 2025
10:01 AM BST
|
Major | EMA/TMA Submission System Problems | about 3 hours |
Jun 03, 2025
04:12 PM BST
|
Minor | eTMA/exam confirmation email issues - 3rd June | about 18 hours |
Jun 02, 2025
04:57 PM BST
|
Minor | OpenLearn - account creation issues | about 18 hours |
im unable to enrol on my course all day. I have emailed several times problem is unresolved.
Student home is slow, then times out. Co.e up as error and could not load.
Student Home not loading and if it does takes about 10 minutes to do so
'The Online TMA/EMA service is temporarily unavailable as the site is currently very busy. Please try again shortly.'
My Assessment page is saying my EMA was not uploaded, yet I uploaded it and have a submission receipt, and download to confirm. Why has this happened and caused so much distress.
won't open the open learn page/ Can't log on. I am being redirected to an error page
The website will not let me on my student home, an error message that says 'process failed' keeps appearing before logging me out completely.
Website will not allow me to log in or access StudentHome. If I try to log in it comes up with "process failed"
Can't get any of the Open University pages to load, I need to login but this won't load, either will any other Open University pages
Unable to login into my account and access studenthome
When I try signing into my student account or accessing the university online things e.g. the library, it starts singing me in then flickers then it goes on to a screen that says "process failed Unable to process your request at the moment, please try again later." or it goes onto a page that is...
Its not loading - keeps saying process failed
Not letting me go onto website
black sheer over the website. it won't let me scroll
Information missing from page
Can't access my student hub
i was struggling to sign in for hours as the sign in link wasn't working, then when i finally managed to sign in nothing on my student home is loading at all, I've checked my wifi but everything is fine on my end
will not allow me to log in, keeps saying process failed, try again later.
Unable to access open.ac.uk. Hmmm can't reach this page. www.open.ac.uk’s server IP address could not be found.
ITS THE WHOLE SITE NOT JUST THE BLOODY HELP CENTRE!!!
Cant get on to study home or use library
msds.open.edu took too long to respond. ERR_CONNECTION_TIMED_OUT
Unable to log in to student homepage, access any module materials or use eTMA system. Error: ERR_CONNECTION_TIMED_OUT
Website won't load since 6pm last night
msds.open.ac.uk took too long to respond. message appears and then it times out. farrers_walk@outlook.com
Can't access open University site
msds.open.ac.uk took too long to respond.
Still unable to access any OU sites. I'm going to keep reporting this until it is fixed - ridiculous!!!
The website is not loading, either on the app or on browser, so can not access my studies
Unable to reach main page or sections.
Website is not connecting
Still can't get onto Student Home page. Received e-mail back from 'helpdesk' saying there isn't currently an issue. There is a continual issue as have tried on several other devices.
When I sign in and go to student home it's saying process failed
Same as last week, cannot log on to Student Home page. Just keeps saying 'Connection Timed Out'
Can't access any OU site.
An error has occurred please try again later error message
Technical issues message box
Since early this morning I am unable to open the OU website or log in, and have an iCMA due tomorrow. I managed to open this helpdesk link, but even trying to sign in from here or open 'student home' still does not work. I get this message every time 'msds.open.ac.uk took too long to respond'...
It will still not let me login using my home PC even though it is saying it is operational
Student homepage not loading
I am planning to choose my first module for the BA (Honours) Business Management (Marketing) degree, but cannot do so as the website is showing as “experience technical difficulties” for me.
Since yesterday morning, when I attempt to load and login on my home PC the page can not even load. I can however login on my mobile phone but this is not helpful when you are trying to access your work and download documents.
Error on sign in page, doesn't allow me to input login details
cant collect my tma feedback it says ''Sorry There was a problem fetching the page Depending on the nature of the problem, certain pages within the site may still be working. You may therefore still be able to access the home page, or your study pages. If the problem persists, please try aga...
Online TMA submissions not working
My student home is saying “ we’re having technical issues “
I have not been able to login into student home for a year. Resetting the password does nothing.
Student home technical issues
I can't access the Open University website, either on my phone or laptop
Unable to login to student home
I cannot log in to my staff account.
Staff login fails in Windows and MacOs on edge and safari
Registration is not working
msds.open.ac.uk redirected you too many times. Try deleting your cookies. ERR_TOO_MANY_REDIRECTS I keep having this problem no matter what device I am on. I have cleared cookies and history to little help.
Component | Status |
---|---|
Major Incident | MINOR |
Apprenticeship Portal | OK |
Broadcast Partnerships (BBC) website | OK |
Ceremony booking | OK |
Dashboard | OK |
eTMA submission system | MINOR |
External Network | OK |
Help Centre website | OK |
iCMA access | OK |
Library Services | OK |
Module websites | OK |
Online rooms | OK |
OpenLearn | OK |
Registration websites | OK |
StudentHome | OK |
Telephone service | OK |
TutorHome | OK |
Tutorial booking system | OK |
Quickly access the status of Open University and 4522+ services
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Open University offers online higher education with features including a major incident portal, apprenticeship opportunities, BBC broadcast partnerships, ceremony booking, student dashboard, assignment submission systems, external networking, a help center, interactive assessments, and comprehensive library services.
Monitoring Open University since October 2022
Tracking 21 Open University services and regions
21 incidents in 2025
Number of Incidents
1 issues
Last incident
1 days ago
Open University is down. You can check Open University status and incident details on the top of the page. IsDown continuously monitors Open University official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Open University seems to be having problems. You can check Open University status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Open University might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Open University official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Open University last outage was on October 06, 2025 with the title "EMA/TMA Submission System Problems"
IsDown and DownDetector help users determine if Open University is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Open University's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.