Is Open University Down? Check current status
Check if Open University is down, official outages, user-reported issues, and outages map.
Current Open University status
Open University is working normally
Updated from Open University official status page
a few minutes ago
Open University service health. Issues reported in the last 24 hours
Working Normally
Possible Incident
Confirmed Outage
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Open University status data.
Recent Open University Outages and Downtime History
IsDown has tracked 167 incidents since started monitoring Open University status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Incident | Duration |
|---|---|---|
|
Oct 06, 2025
11:19 AM CEST
|
Minor
We are currently experiencing some technical issues with the eTMA system which means you may not ...
|
1 day |
|
Jul 31, 2025
12:42 PM CEST
|
Minor
The University is currently experiencing some performance issues when trying to access StudentHom...
|
about 6 hours |
|
Jul 23, 2025
07:41 AM CEST
|
Major
We are currently experiencing some technical issues with CIRCE which are being investigated.
W...
|
about 1 hour |
|
Jul 18, 2025
12:58 PM CEST
|
Minor
We are aware of an issue which is affecting the appearance of StudentHome for students with a PI ...
|
3 days |
|
Jul 10, 2025
10:42 AM CEST
|
Major
We are currently experiencing some technical issues which might mean that there are issues using:...
|
about 1 hour |
|
Jul 09, 2025
03:19 PM CEST
|
Minor
We are aware of issues with the following Help Centre pages where content is not accessible:
...
|
about 18 hours |
|
Jul 08, 2025
11:13 AM CEST
|
Major
We are aware that since Monday afternoon, there are issues with links missing on Tutor Home relat...
|
about 4 hours |
|
Jul 04, 2025
11:01 AM CEST
|
Major
We are currently experiencing some technical issues which means the eTMA system is unavailable. T...
|
about 3 hours |
|
Jun 03, 2025
05:12 PM CEST
|
Minor
We are aware of an issue with the eTMA system whereby submissions are arriving but confirmation o...
|
about 18 hours |
|
Jun 02, 2025
05:57 PM CEST
|
Minor
We are aware of problems creating accounts and are hoping to resolve this as soon as possible, pl...
|
about 18 hours |
User comments about problems with Open University
-
Victoria - im unable to enrol on my course all day. I have emailed several times problem is unresolved..
-
Lowri - Student home is slow, then times out. Co.e up as error and could not load. .
-
Alyson - Student Home not loading and if it does takes about 10 minutes to do so.
-
OWEN - 'The Online TMA/EMA service is temporarily unavailable as the site is currently very busy. Please try again shortly.'.
-
Lorraine - My Assessment page is saying my EMA was not uploaded, yet I uploaded it and have a submission receipt, and download to confirm. Why has this happened and caused so much distress..
eTMA submission system -
Luke - won't open the open learn page/ Can't log on. I am being redirected to an error page.
OpenLearn -
Abigail - The website will not let me on my student home, an error message that says 'process failed' keeps appearing before logging me out completely..
-
B - Website will not allow me to log in or access StudentHome. If I try to log in it comes up with "process failed".
-
Leah - Can't get any of the Open University pages to load, I need to login but this won't load, either will any other Open University pages.
-
Maddison - Unable to login into my account and access studenthome.
-
Nymeria - When I try signing into my student account or accessing the university online things e.g. the library, it starts singing me in then flickers then it goes on to a screen that says "process failed Unable to process your request at the moment, please try again later." or it goes onto a page that is....
-
Allan - Its not loading - keeps saying process failed.
StudentHome -
irena - Not letting me go onto website .
-
courtney - black sheer over the website. it won't let me scroll.
-
Rhianna - Information missing from page.
StudentHome -
Bronwyn - Can't access my student hub.
-
katie - i was struggling to sign in for hours as the sign in link wasn't working, then when i finally managed to sign in nothing on my student home is loading at all, I've checked my wifi but everything is fine on my end.
-
susan - will not allow me to log in, keeps saying process failed, try again later..
-
Keith - Unable to access open.ac.uk. Hmmm can't reach this page. www.open.ac.uk’s server IP address could not be found..
-
JO - ITS THE WHOLE SITE NOT JUST THE BLOODY HELP CENTRE!!!.
Help Centre website -
Louis - Cant get on to study home or use library.
-
lisa - msds.open.edu took too long to respond. ERR_CONNECTION_TIMED_OUT.
-
Rich - Unable to log in to student homepage, access any module materials or use eTMA system. Error: ERR_CONNECTION_TIMED_OUT.
-
Madelaine - Website won't load since 6pm last night .
-
Graham - msds.open.ac.uk took too long to respond. message appears and then it times out. farrers_walk@outlook.com.
-
Tina - Can't access open University site.
-
Graham - msds.open.ac.uk took too long to respond..
-
Cal - Still unable to access any OU sites. I'm going to keep reporting this until it is fixed - ridiculous!!!.
-
daisy - The website is not loading, either on the app or on browser, so can not access my studies.
-
John - Unable to reach main page or sections..
-
Conor - Website is not connecting.
-
Cal - Still can't get onto Student Home page. Received e-mail back from 'helpdesk' saying there isn't currently an issue. There is a continual issue as have tried on several other devices..
-
Maria - When I sign in and go to student home it's saying process failed.
-
Cal - Same as last week, cannot log on to Student Home page. Just keeps saying 'Connection Timed Out'.
-
Cal - Can't access any OU site. .
-
Aimee - An error has occurred please try again later error message.
-
Charlie - Technical issues message box.
StudentHome -
Hannes - Since early this morning I am unable to open the OU website or log in, and have an iCMA due tomorrow. I managed to open this helpdesk link, but even trying to sign in from here or open 'student home' still does not work. I get this message every time 'msds.open.ac.uk took too long to respond'....
-
Michaela - It will still not let me login using my home PC even though it is saying it is operational.
-
James - Student homepage not loading.
-
Shaun - I am planning to choose my first module for the BA (Honours) Business Management (Marketing) degree, but cannot do so as the website is showing as “experience technical difficulties” for me..
StudentHome -
Michaela - Since yesterday morning, when I attempt to load and login on my home PC the page can not even load. I can however login on my mobile phone but this is not helpful when you are trying to access your work and download documents..
-
dylan - Error on sign in page, doesn't allow me to input login details.
-
sarah - cant collect my tma feedback it says ''Sorry There was a problem fetching the page Depending on the nature of the problem, certain pages within the site may still be working. You may therefore still be able to access the home page, or your study pages. If the problem persists, please try aga....
-
Nicola - Online TMA submissions not working.
-
Amnah - My student home is saying “ we’re having technical issues “ .
StudentHome -
Kelvin - I have not been able to login into student home for a year. Resetting the password does nothing..
-
Amina - Student home technical issues.
StudentHome -
Jacqueline - I can't access the Open University website, either on my phone or laptop .
-
Joanna - Unable to login to student home.
-
Alicia - I cannot log in to my staff account..
-
Dr - Staff login fails in Windows and MacOs on edge and safari.
-
Natalie - Registration is not working .
-
Nicola - msds.open.ac.uk redirected you too many times. Try deleting your cookies. ERR_TOO_MANY_REDIRECTS I keep having this problem no matter what device I am on. I have cleared cookies and history to little help..
Open University status page - All services & components
| Component | Status |
|---|---|
| Major Incident | OK |
| Apprenticeship Portal | OK |
| Broadcast Partnerships (BBC) website | OK |
| Ceremony booking | OK |
| Dashboard | OK |
| eTMA submission system | OK |
| External Network | OK |
| Help Centre website | OK |
| iCMA access | OK |
| Library Services | OK |
| Module websites | OK |
| Online rooms | OK |
| OpenLearn | OK |
| Registration websites | OK |
| StudentHome | OK |
| Telephone service | OK |
| TutorHome | OK |
| Tutorial booking system | OK |
Open University offers online higher education with features including a major incident portal, apprenticeship opportunities, BBC broadcast partnerships, ceremony booking, student dashboard, assignment submission systems, external networking, a help center, interactive assessments, and comprehensive library services.
Monitoring Open University since October 2022
Tracking 21 Open University services and regions
21 incidents in 2025
