Outage in Open University

Missing content on Help Centre: registration policies & complaints related

Resolved Minor
July 09, 2025 - Started 7 days ago - Lasted about 18 hours

IsDown continuously monitors the Open University status page and multiple sources to provide up-to-date information. Check back with us for the latest Open University uptime status.

Outage Details

We are aware of issues with the following Help Centre pages where content is not accessible:

- https://help.open.ac.uk/documents/policies
policy document not displaying

- https://help.open.ac.uk/complaint-appeal
complaints wizard not working

- https://help.open.ac.uk/contact
content not showing in menu options

We are working to resolve this issue as quickly as possible and apologise for the inconvenience caused.
Latest Updates ( sorted recent to last )
7 days ago - at 07/09/2025 01:19PM

We are aware of issues with the following Help Centre pages where content is not accessible:

- https://help.open.ac.uk/documents/policies
policy document not displaying

- https://help.open.ac.uk/complaint-appeal
complaints wizard not working

- https://help.open.ac.uk/contact
content not showing in menu options

We are working to resolve this issue as quickly as possible and apologise for the inconvenience caused.

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