Outage in Open University
SAP Integration Platform Issues
Resolved Major
July 10, 2025 - Started 6 days ago
- Lasted about 1 hour
IsDown continuously monitors the Open University status page and multiple sources to provide up-to-date information. Check back with us for the latest Open University uptime status.
Outage Details
We are currently experiencing some technical issues which might mean that there are issues using:
• Apprenticeships
• StudentHome
• TutorHome
• Oxygen rendering to the VLE (Virtual Learning Environments)
• Identity (IAM)
• Webchat
• SpecialCircs
• SAMS Helpdesk Password Resets
• S/4, SuccessFactors, Payroll and HR Integrations from ERP.
• SLC Hub
• SST
• NTS
• VOICE
• Registrations (OUTIS1BD)
We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue.
• Apprenticeships
• StudentHome
• TutorHome
• Oxygen rendering to the VLE (Virtual Learning Environments)
• Identity (IAM)
• Webchat
• SpecialCircs
• SAMS Helpdesk Password Resets
• S/4, SuccessFactors, Payroll and HR Integrations from ERP.
• SLC Hub
• SST
• NTS
• VOICE
• Registrations (OUTIS1BD)
We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue.
Components affected
Open University Major IncidentLatest Updates ( sorted recent to last )
6 days ago - at 07/10/2025 08:36AM
We are currently experiencing some technical issues which might mean that there are issues using:
• Apprenticeships
• StudentHome
• TutorHome
• Oxygen rendering to the VLE (Virtual Learning Environments)
• Identity (IAM)
• Webchat
• SpecialCircs
• SAMS Helpdesk Password Resets
• S/4, SuccessFactors, Payroll and HR Integrations from ERP.
• SLC Hub
• SST
• NTS
• VOICE
• Registrations (OUTIS1BD)
We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue.
Latest Open University outages
EMA/TMA Submission System Problems - 12 days ago
eTMA/exam confirmation email issues - 3rd June - about 1 month ago
OpenLearn - account creation issues - about 1 month ago
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