Outage in Open University
SAP Integration Platform Issues
Resolved Major
July 10, 2025 - Started 3 months ago
- Lasted about 1 hour
Incident Report
We are currently experiencing some technical issues which might mean that there are issues using:
• Apprenticeships
• StudentHome
• TutorHome
• Oxygen rendering to the VLE (Virtual Learning Environments)
• Identity (IAM)
• Webchat
• SpecialCircs
• SAMS Helpdesk Password Resets
• S/4, SuccessFactors, Payroll and HR Integrations from ERP.
• SLC Hub
• SST
• NTS
• VOICE
• Registrations (OUTIS1BD)
We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue.
• Apprenticeships
• StudentHome
• TutorHome
• Oxygen rendering to the VLE (Virtual Learning Environments)
• Identity (IAM)
• Webchat
• SpecialCircs
• SAMS Helpdesk Password Resets
• S/4, SuccessFactors, Payroll and HR Integrations from ERP.
• SLC Hub
• SST
• NTS
• VOICE
• Registrations (OUTIS1BD)
We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue.
Components affected
Open University Major IncidentOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
3 months ago - at 07/10/2025 08:36AM
We are currently experiencing some technical issues which might mean that there are issues using:
• Apprenticeships
• StudentHome
• TutorHome
• Oxygen rendering to the VLE (Virtual Learning Environments)
• Identity (IAM)
• Webchat
• SpecialCircs
• SAMS Helpdesk Password Resets
• S/4, SuccessFactors, Payroll and HR Integrations from ERP.
• SLC Hub
• SST
• NTS
• VOICE
• Registrations (OUTIS1BD)
We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue.
Latest Open University outages
EMA/TMA Submission System Problems - 13 days ago
StudentHome Access Problems - 3 months ago
Issues with CIRCE - 3 months ago
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