EMA/TMA Submission System Problems

We are currently experiencing some technical issues with the eTMA system which means you may not be able to submit a TMA or EMA at the moment
We are working to resolve these problems as quickly as possible.

If an urgent EMA /TMA needs to be submitted on the electronic-tutor-marked assignments (eTMA) system during this period:
• Attach the eTMA file to an email and send it to etma@open.ac.uk. Please only submit the eTMA/EMA by email if you are unable to do so via the website.
• In the subject field you must put your Personal Identifier number, your module code, and the tutor-marked assignments (TMA) number or (EMA number 30 or 31), all separated by a slash e.g. P1234567/B999/01.

Please note that the email submission of the TMA/EMA isn’t immediate and there will be a delayed receipt. If there’s no email receipt within 12 hours, the submission has been unsuccessful.

For this reason, if submitting by email plenty of time should be allowed for the EMA/TMA to be received.

For help submitting your EMA/TMA by email contact Computing Helpdesk on +44 (0)1908 653972. Visit https://help.open.ac.uk/contact to find our opening hours or to start a Web Chat. Please don’t email EMA/TMA directly to tutors.

We are working to resolve the problem as quickly as we can. Please accept our apologies for any concern or inconvenience caused by this issue.

We have identified the issue and are working on resolving this as a priority.

We hope to have this issue fixed later this afternoon and will post further updates here once available.

Please accept our apologies for any concern or inconvenience caused by this issue.

Unfortunately the issue has not been resolved by the work done Monday afternoon.

We will review this again as our priority in the morning (7th October) as we continue working to provide a resolution.

Further updates will be shared tomorrow and once again we are sorry for the inconvenience caused.

We are aware that access issues are still on-going today and we are continuing to work on providing a resolution.

Updates will be shared once available.