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Outage in Open University

Microsoft 365 Outage

Minor
November 13, 2026 - Started about 18 hours ago

Incident Report

Some Microsoft services (including email) are currently affected by a global outage.

We will share further updates when they become available to us and apologise for any inconvenience this has caused.
Latest Updates ( sorted recent to last )
about 18 hours ago - at 11/13/2026 07:32AM

Some Microsoft services (including email) are currently affected by a global outage.

We will share further updates when they become available to us and apologise for any inconvenience this has caused.

about 15 hours ago - at 11/13/2026 10:32AM

We’re aware of an ongoing Microsoft 365 outage, which began on Thursday 12 November. This is affecting services including Outlook, Teams and other Microsoft applications. The issue is part of a wider global disruption, and Microsoft is working to restore services.

For staff this may be impacting the ability to access emails, use calendars, schedule meetings or access certain Microsoft 365 features. Not all Microsoft 365 services are affected, and the impact may vary.

For students, access to your module websites, tutorials, eportfolio and submitting assignments are unaffected however, you may experience a delay in receiving submission receipts when submitting assignments.
If you have tried to contact the University by email or submitting a form, these will be delayed until the Microsoft issues have been resolved.

Microsoft has confirmed that it is investigating the issue and working to restore services. Some improvements have been reported, although disruption is continuing.

about 14 hours ago - at 11/13/2026 12:13PM

We are continuing to monitor the ongoing Microsoft 365 issue.
Whilst Microsoft advise that they are seeing encouraging recovery progress in Europe, the disruption still is affecting colleagues' ability to access emails, use calendars, schedule meetings and access certain other Microsoft 365 features.
Not all Microsoft 365 services are affected, and the level of impact may vary.
We will post further updates here as soon as there is any significant information to share.

about 12 hours ago - at 11/13/2026 02:25PM

Microsoft's latest update advises that recovery is continuing across affected regions, with broader improvements now being seen in North America and sustained improvements across much of Europe.

We are also starting to see email functionality recover. However, colleagues may continue to experience delays while services return to full operation.

For students, there will be a delay in receiving emails, so if you have tried to contact the University by email or submitting a form since Thursday 12 November, any response may be delayed.

We are continuing to monitor the situation and will share further updates as they become available.

about 10 hours ago - at 11/13/2026 04:02PM

Microsoft's latest update advises that recovery is continuing across affected regions, with broader improvements now being seen in North America and sustained improvements across much of Europe.

We are also starting to see email functionality recover. However, colleagues may continue to experience delays while services return to full operation.

For students, there will be a delay in receiving emails, so if you have tried to contact the University by email or submitting a form since Thursday 12 November, any response may be delayed.

We are continuing to monitor the situation and will share further updates as they become available.

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