Outage in OpenAI

Elevated errors in requests to GPT-4 in the API

Resolved Minor
March 19, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

Need to monitor OpenAI outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including OpenAI, and never miss an outage again.
Start Free Trial

Outage Details

Tuesday March 19th, 2024 at 1:05p pacific we noticed a small portion of requests to GPT-4 failing in both the API and ChatGPT. We are currently investigating the issue.
Components affected
OpenAI APIs OpenAI ChatGPT
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/20/2024 01:37AM

As of 6:09p pacific we’re in the process of rolling back changes to fully resolve the elevated errors in the API for GPT-4. The bulk of the impact is mitigated and the remaining errors should continue to resolve.

IDENTIFIED over 1 year ago - at 03/19/2024 10:57PM

As of 3:01p pacific a fix has been identified and is in the process of being deployed.

INVESTIGATING over 1 year ago - at 03/19/2024 09:07PM

Confirmed this issue is isolated to GPT-4 in the API. ChatGPT is not impacted by this incident at this time.

INVESTIGATING over 1 year ago - at 03/19/2024 09:04PM

Tuesday March 19th, 2024 at 1:05p pacific we noticed a small portion of requests to GPT-4 failing in both the API and ChatGPT. We are currently investigating the issue.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook