Outage in OpenAI
Some Customers Cannot Message Support
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
Between 7:45 AM PT and 8:40 AM PT today, some customers might have had trouble contacting OpenAI support through the help center. This issue has been resolved. OpenAI services including the API and ChatGPT were unaffected.
A fix has been implemented and we are monitoring the results.
Some customers cannot reach support services, and we expect the situation to be remedied shortly. As a temporary solution, customers looking to reach out to OpenAI Support can email support@openai.com.
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