Outage in OpenAI

Partial outage for GPT-4o free users

Resolved Major
May 21, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating errors for free users utilizing GPT-4o.
Components affected
OpenAI ChatGPT
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/21/2024 07:48PM

Between 11:25AM PDT and 12:26PM PDT today, we saw elevated error rates for free users utilizing the GPT-4o model on ChatGPT. We rolled out a fix, and have observed performance returning to expected levels. This incident is now resolved.

MONITORING about 1 year ago - at 05/21/2024 07:30PM

We have deployed a fix for the issue, and we are monitoring the results.

IDENTIFIED about 1 year ago - at 05/21/2024 06:50PM

We have identified the issue causing the errors for free users. We are currently in the process of implementing a fix.

INVESTIGATING about 1 year ago - at 05/21/2024 06:40PM

We are currently investigating errors for free users utilizing GPT-4o.

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