Outage in OpenAI

Sora video creation is seeing high error rates

Resolved Major
December 27, 2024 - Started 9 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing an issue with high error rates on Sora. We are currently investigating and will post an update as soon as we are able.
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 12/27/2024 06:36AM

Between 7:45PM and 10:05PM PST users were experiencing periodic errors in queueing new video generations on Sora. We rolled out a fix and this issue is now resolved.

IDENTIFIED 9 days ago - at 12/27/2024 05:20AM

We are still investigating high error rates on the Sora editor. We will share additional updates as soon as possible.

IDENTIFIED 9 days ago - at 12/27/2024 04:25AM

We are currently experiencing an issue with high error rates on Sora. We are currently investigating and will post an update as soon as we are able.

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