OpenAI experienced a 6-minute outage where users were unable to access chat support through the help center, with Login and ChatGPT components affected. Users encountered errors when attempting to reach chat support and were directed to email support instead. The issue was identified and a mitigation was implemented to resolve the problem.
Trusted by 1,000+ teams
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
We are aware of reports from users who are experiencing errors when attempting access Chat support the help center. For help, please email support@openai.com "support@openai.com": mailto:support@openai.com We are working implementing the mitigation.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with