Outage in OpenAI
Error while creating custom RBAC roles for Enterprise users
Resolved Minor
August 13, 2026 - Started 2 days ago
- Lasted about 8 hours
Incident Report
Summary AI Generated
**OpenAI experienced an 8.4-hour incident preventing Enterprise users from creating custom RBAC roles.** The issue was identified and a mitigation was progressively implemented over several hours. The incident was resolved after the mitigation was applied and recovery was confirmed under monitoring.
We are investigating an issue while creating custom RBAC roles for Enterprise users.
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Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 08/13/2026 09:25PM
We have applied the mitigation and are monitoring the recovery.
IDENTIFIED
2 days ago - at 08/13/2026 06:48PM
We are continuing to implement the mitigation
IDENTIFIED
2 days ago - at 08/13/2026 03:44PM
We are still implementing the mitigation.
IDENTIFIED
2 days ago - at 08/13/2026 02:49PM
We are still implementing the mitigation.
IDENTIFIED
2 days ago - at 08/13/2026 02:29PM
We are still implementing the mitigation.
INVESTIGATING
2 days ago - at 08/13/2026 02:03PM
We are investigating an issue while creating custom RBAC roles for Enterprise users.
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