Outage in OpenAI
Elevated errors in ChatGPT conversations for Free users
Resolved Minor
August 13, 2026 - Started 2 days ago
- Lasted about 9 hours
Incident Report
Summary AI Generated
**ChatGPT experienced elevated conversation errors for Free tier users on the web platform, lasting approximately 8.7 hours.** The issue was traced to a problem with a downstream provider, with mitigations applied in stages during the incident. Recovery was confirmed following the final mitigation, with the team monitoring until the situation stabilized.
We are investigating the issue for the listed services.
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Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 08/13/2026 10:07PM
We’ve applied a mitigation and are monitoring recovery following an issue with a downstream provider.
MONITORING
2 days ago - at 08/13/2026 04:54PM
We have applied the mitigation and are monitoring the recovery.
IDENTIFIED
2 days ago - at 08/13/2026 03:48PM
We are still implementing the mitigation.
INVESTIGATING
2 days ago - at 08/13/2026 03:19PM
We are investigating the issue for the listed services.
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