Outage in OpenAI
Elevated Errors for Thinking mode in ChatGPT
Resolved Minor
August 20, 2026 - Started about 10 hours ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
OpenAI's ChatGPT experienced elevated errors affecting Thinking mode and Image Generation across web and app platforms for approximately 2.9 hours. Some users were unable to use these features during the incident. A mitigation was implemented and the situation moved to monitoring.
We are investigating an issue causing some users to experience errors when using Thinking in ChatGPT.
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Latest Updates ( sorted recent to last )
MONITORING
about 9 hours ago - at 08/20/2026 02:53PM
We have implemented a mitigation for the issue for elevated errors for Thinking Mode and Image Generation in ChatGPT/ChatGPT Work
INVESTIGATING
about 10 hours ago - at 08/20/2026 02:12PM
We are investigating an issue causing some users to experience errors when using Thinking mode and Image Generation in ChatGPT.
INVESTIGATING
about 10 hours ago - at 08/20/2026 01:56PM
We are investigating an issue causing some users to experience errors when using Thinking in ChatGPT.
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