Outage in OpenAI
Unexpected logouts for some ChatGPT web users
Resolved Minor
August 21, 2026 - Started 2 days ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
Some ChatGPT web users were unexpectedly logged out when refreshing the page, affecting the login and ChatGPT components for approximately 3.5 hours. OpenAI identified the issue and applied a mitigation, after which recovery was observed. The situation was being closely monitored to confirm the fix held.
We’re investigating an issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page.
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Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 08/21/2026 08:36PM
We have applied a mitigation and are seeing recovery from the issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page. We’ll continue monitoring closely to confirm the recovery is sustained.
INVESTIGATING
2 days ago - at 08/21/2026 07:48PM
We’re investigating an issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page.
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