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Outage in OpenAI

ChatGPT Work seeing elevated errors and latency

Resolved Minor
August 31, 2026 - Started about 15 hours ago - Lasted about 5 hours

Incident Report

Summary AI Generated

ChatGPT Work experienced elevated errors and latency for approximately 5.4 hours on August 31, 2026, affecting users across multiple subscription plans who were unable to start or continue tasks. Plus users were particularly impacted, with Work mode becoming fully unavailable during the incident. OpenAI applied a mitigation and moved to monitoring recovery after resolving the issue.

We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.

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Latest Updates ( sorted recent to last )
MONITORING about 11 hours ago - at 08/31/2026 08:01PM

We have applied a mitigation and are monitoring recovery.

IDENTIFIED about 11 hours ago - at 08/31/2026 07:29PM

User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work.

We are continuing work on implementing a mitigation.

IDENTIFIED about 13 hours ago - at 08/31/2026 05:52PM

User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work.

We are continuing work on implementing a mitigation.

IDENTIFIED about 14 hours ago - at 08/31/2026 05:01PM

User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We

We are continuing work on implementing a mitigation.

IDENTIFIED about 14 hours ago - at 08/31/2026 04:02PM

User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing to work on a mitigation.

IDENTIFIED about 15 hours ago - at 08/31/2026 03:21PM

We have identified that users are experiencing elevated errors for the impacted services. Plus users are particularly impacted, where Work mode is currently unavailable.

We are working on implementing a mitigation.

IDENTIFIED about 15 hours ago - at 08/31/2026 03:04PM

We have identified that users are experiencing elevated latency for the impacted services.

We are working on implementing a mitigation.

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