Outage in OpenAI
Elevated latency for some API requests
Resolved Minor
September 30, 2026 - Started about 4 hours ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
OpenAI's APIs, Chat, and Responses services experienced elevated latency and timeouts for approximately 3.6 hours on September 30, 2026. The issue was identified and mitigations were progressively applied, with initial improvements observed in API latency before full resolution. The incident was resolved after a final mitigation was implemented and recovery was confirmed under monitoring.
We have identified that users are experiencing elevated latency for the impacted services.
We are working on implementing a mitigation.
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Latest Updates ( sorted recent to last )
MONITORING
about 3 hours ago - at 09/30/2026 06:21PM
We have applied the mitigation and are monitoring the recovery.
IDENTIFIED
about 3 hours ago - at 09/30/2026 05:51PM
We have implemented an initial mitigation and are seeing improvements in API latency. We are continuing to investigate the scope of the issue and apply additional mitigations as needed. Some requests to the Responses and Chat Completions APIs may still experience elevated latency or timeouts.
IDENTIFIED
about 4 hours ago - at 09/30/2026 05:13PM
We have identified that users are experiencing elevated latency for the impacted services.
We are working on implementing a mitigation.
IDENTIFIED
about 4 hours ago - at 09/30/2026 05:05PM
We have identified that users are experiencing elevated latency for the impacted services.
We are working on implementing a mitigation.
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