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Outage in OpenAI

Errors processing large PDFs in the Responses API

Resolved Minor
October 06, 2026 - Started 1 day ago - Lasted about 4 hours

Incident Report

Summary AI Generated

OpenAI's Responses API experienced errors when processing large PDFs for approximately 4.5 hours. The issue affected the APIs and Responses components, prompting an investigation followed by the implementation of a mitigation. The incident was classified as minor in severity.

We are investigating the issue for the listed services.
Components affected
OpenAI APIs OpenAI Responses

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Latest Updates ( sorted recent to last )
IDENTIFIED 1 day ago - at 10/06/2026 04:39PM

We are implementing the mitigation.

INVESTIGATING 1 day ago - at 10/06/2026 03:45PM

We are investigating the issue for the listed services.

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