Outage in OpenAI
Unable to create new ChatGPT Work threads in latest version of desktop app
Resolved Minor
October 07, 2026 - Started about 17 hours ago
- Lasted about 6 hours
Incident Report
Summary AI Generated
A bug in ChatGPT desktop app version 26.1002.51308 prevented users from creating new Work threads. The issue affected all platforms, with fixes deployed to Linux and macOS first while a Windows fix was actively developed. The incident lasted approximately 6.4 hours from initial investigation to resolution.
We are investigating the issue. Version 26.1002.51308 is affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 11 hours ago - at 10/07/2026 11:06AM
We are actively working on a fixed app version for Windows.
IDENTIFIED
about 13 hours ago - at 10/07/2026 09:28AM
We have identified the issue. We have released an updated app version for Linux and macOS. We are actively working to roll out the fix for Windows.
IDENTIFIED
about 17 hours ago - at 10/07/2026 05:54AM
we have identified the issue, working on rolling back to the previous version.
INVESTIGATING
about 20 hours ago - at 10/07/2026 02:00AM
We are investigating the issue. Version 26.1002.51308 is affected
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