Outage in OpenAthens
Service Outage - Authentication Point - P1
Resolved MajorIncident Report
We’re looking into an issue that's preventing OpenAthens users from accessing the following service.
Authentication Point
The issue started at 14:00 BST
Our team is working to understand what has caused the issue and we will update you within the next hour.
Components affected
OpenAthens Authentication PointTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/30/2026 01:57PM
Following the fix at 14:20 UK time and after monitoring our service, we are now confident that this has been resolved.
If you are still having issues then please contact our service desk: https://www.openathens.net/support
MONITORING
1 day ago - at 04/30/2026 01:33PM
We have applied a fix to the issue at 14:20 UK time, everything is working as expected and all services are up and running.
We are keeping a close eye on things, if the situation changes we will keep you up to date.
If you are still having issues then please contact our service desk team: https://www.openathens.net/support
INVESTIGATING
1 day ago - at 04/30/2026 01:17PM
We’re looking into an issue that's preventing OpenAthens users from accessing the following service.
Authentication Point
The issue started at 14:00 BST
Our team is working to understand what has caused the issue and we will update you within the next hour.
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