Outage in OpenAthens
Service Outage - Support Portal
Resolved MinorIncident Report
Due to issues with the Jira Service Management Cloud platform, the OpenAthens support portal is currently unavailable.
Our team is awaiting further information regarding this disruption. We will update you within the next hour.
Components affected
OpenAthens Service Desk portalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 07/06/2026 12:02PM
Access to the OpenAthens support portal has been restored.
MONITORING
15 days ago - at 07/06/2026 10:27AM
Atlassian have begun to roll out a fix which is predicted to be completed within the next hour.
We will update you once access is restored to the OpenAthens Support Portal.
IDENTIFIED
15 days ago - at 07/06/2026 09:35AM
Due to issues with the Jira Service Management Cloud platform, the OpenAthens support portal is currently unavailable.
Our team is awaiting further information regarding this disruption. We will update you within the next hour.
Latest OpenAthens outages
Service Outage - Authentication Point - P1 - 3 months ago
Service Outage - Wayfinder - P2 - 8 months ago
Service Outage - Service Desk portal - P3 - 8 months ago
OpenAthens Emergency Maintenance - Service Desk Portal - 8 months ago
P3 - Outage to outbound email - 10 months ago
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