Outage in OpenGov
Payment steps not Completing
Resolved Minor
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Outage Details
Our engineering team is aware and investigating, payment steps not completing. The payments are being recorded in the history, and e-check/Credit card payments are being processed in Stripe.
In the meantime, if you need the step to proceed immediately, Admins can click the Complete and Proceed button in the bottom right.
Components affected
OpenGov Permitting & LicensingLatest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 09/26/2025 05:08PM
This incident has been resolved. All payment steps that were paid in full during this time have been updated to a completed status.
INVESTIGATING
6 days ago - at 09/26/2025 04:04PM
Our engineering team is aware and investigating, payment steps not completing. The payments are being recorded in the history, and e-check/Credit card payments are being processed in Stripe.
In the meantime, if you need the step to proceed immediately, Admins can click the Complete and Proceed button in the bottom right.
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