Outage in OpenGov
OpenGov Service Issue
Resolved MajorIncident Report
Cloudflare is currently experiencing a severe outage that is impacting overall services including access and functionality in the OpenGov Platform as well as our Knowledge Center and Ticketing System.
Components affected
OpenGov Budgeting & Planning OpenGov Financials OpenGov Permitting & Licensing OpenGov Procurement OpenGov Reporting & Transparency OpenGov Asset Management (formerly Cartegraph) OpenGov Open Data OpenGov Community Feedback (formerly Open Town Hall) OpenGov Help Center OpenGov FTP OpenGov Integration Services OpenGov PlatformNeed to monitor OpenGov outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 12/21/2025 11:00PM
This incident has been resolved.
MONITORING
about 2 months ago - at 12/19/2025 10:57PM
The issue has been identified and a fix has been applied. Access to the OpenGov platform is being restored while teams continue to monitor and validate system performance. Some users may experience slower-than-normal performance during this period. This includes our Knowledge Center.
IDENTIFIED
about 2 months ago - at 12/19/2025 09:40PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 2 months ago - at 12/19/2025 09:36PM
We’ve made progress isolating the underlying cause of the service issue, which appears to involve a third-party network service affecting certain login and user session behaviors. As a precaution, access remains temporarily disabled while we continue validation. Further updates will be shared here.
IDENTIFIED
about 2 months ago - at 12/19/2025 08:29PM
OpenGov is currently experiencing a service issue affecting access and functionality in the OpenGov Platform, as well as our Knowledge Center and Ticketing System. As a precaution we have disabled access while we investigate a resolution. Our team is actively investigating and working on this issue.
IDENTIFIED
about 2 months ago - at 12/19/2025 08:28PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 2 months ago - at 12/19/2025 08:06PM
OpenGov is currently experiencing a service issue affecting access and functionality in the OpenGov Platform, as well as our Knowledge Center and Ticketing System. As a precaution we have disabled access while we investigate a resolution. Our team is actively investigating and working on this issue.
IDENTIFIED
about 2 months ago - at 12/19/2025 07:09PM
Cloudflare is currently experiencing a severe outage that is impacting overall services including access and functionality in the OpenGov Platform as well as our Knowledge Center and Ticketing System.
INVESTIGATING
about 2 months ago - at 12/19/2025 07:07PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 12/19/2025 07:06PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 12/19/2025 06:43PM
Cloudflare is currently experiencing a severe outage that is impacting overall services including access and functionality in the OpenGov Platform as well as our Knowledge Center and Ticketing System.
Latest OpenGov outages
Budgeting & Planning: Performance Degradation - 24 days ago
Permitting & Licensing: Credit Card Payments Unavailable - about 2 months ago
Permitting & Licensing: Credit Card Payments Unavailable - about 2 months ago
Cloudflare Network Performance Impact - about 2 months ago
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