Outage in OpenGov
Workflow Steps Intermittently Not Activating
Resolved MinorIncident Report
We are currently investigating an intermittent situation affecting workflow progression.
As a temporary solution, an administrator can manually activate the affected step. Alternatively, you may recomplete the previous step or contact support to have the workflow resequenced.
We will provide updates as more information becomes available.
Components affected
OpenGov Permitting & LicensingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 03/27/2026 03:03PM
The situation has been fully resolved. All sites have been reviewed, and workflows are now progressing as expected. Thank you for your patience.
MONITORING
24 days ago - at 03/26/2026 02:36PM
A fix has been implemented and we are actively monitoring the situation. We are also working to ensure all affected records are properly resequenced.
IDENTIFIED
25 days ago - at 03/25/2026 07:30PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
25 days ago - at 03/25/2026 03:38PM
We are currently investigating an intermittent situation affecting workflow progression.
As a temporary solution, an administrator can manually activate the affected step. Alternatively, you may recomplete the previous step or contact support to have the workflow resequenced.
We will provide updates as more information becomes available.
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