Outage in OpenGov
Tax & Revenue | Interest Calculating Incorrectly
Minor
May 05, 2026 - Started 7 days ago
Official incident page
Official incident page
Incident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
IDENTIFIED
5 days ago - at 05/07/2026 01:42PM
A release is planned for Thursday, May 7th, 2026 at 9:00 PM-11:00 PM PST that includes code changes to address the Penalties & Interest calculations. Following the release data remediation will be completed to revert the most recent Penalties & Interest run. Once complete, we will notify you to re-run your Penalties & Interest process, which should correct any affected charges.
IDENTIFIED
6 days ago - at 05/06/2026 03:42PM
A hotfix is currently being worked on to resolve the Penalties & Interest calculation. We are also running a data remediation to revert the most recent Penalties & Interest run. Once complete, we will notify you to re-run your Penalties & Interest process, which should correct any affected charges. Further updates to follow.
INVESTIGATING
7 days ago - at 05/05/2026 06:19PM
We are currently investigating this issue.
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