Outage in OpenGov
System Access to OpenGov Platform & Products
Resolved MajorIncident Report
Hello. We recognize that our customers are currently experiencing a situation of not being able to log into their OpenGov software. You may experience a Gateway Time-Out error message. Our engineering team is actively involved and investigating this.
Components affected
OpenGov Asset Management (formerly Cartegraph) OpenGov Procurement OpenGov Open Data OpenGov Community Feedback (formerly Open Town Hall) OpenGov FTP OpenGov Integration Services OpenGov Platform OpenGov Budgeting & Planning OpenGov Financials OpenGov Permitting & Licensing OpenGov Reporting & TransparencyTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 08/17/2026 05:26PM
This incident has been resolved.
MONITORING
17 days ago - at 08/17/2026 03:13PM
Services have been restored and we are continuing to monitor.
IDENTIFIED
17 days ago - at 08/17/2026 02:25PM
The situation has been identified and the engineering team is working towards a resolution.
INVESTIGATING
17 days ago - at 08/17/2026 02:17PM
We are continuing to investigate this issue.
INVESTIGATING
17 days ago - at 08/17/2026 02:16PM
Hello. We recognize that our customers are currently experiencing a situation of not being able to log into their OpenGov software. You may experience a Gateway Time-Out error message. Our engineering team is actively involved and investigating this.
Latest OpenGov outages
Procurement & Contract Management l Completed DocuSign PowerForms Not Syncing Back to Portal - 14 days ago
Enterprise Access Managment - Editing Reports - 17 days ago
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