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Outage in OpenPhone

Service interruption

Resolved Minor
May 15, 2023 - Started over 2 years ago - Lasted 31 minutes
Official incident page

Incident Report

Our engineers are currently investigating a system-wide outage affecting the ability to make and receive calls. This is the highest priority, and the team is all hands on deck, working on a resolution for you. We apologize for the trouble caused. Please stay tuned as we provide updates on this.
Components affected
OpenPhone IOS App OpenPhone Android App OpenPhone Web App OpenPhone Text Messaging OpenPhone Calling OpenPhone Voicemail OpenPhone Mac App

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/15/2023 07:14PM

The fix has been tested and we received feedback that all systems are 100% operational. Thank you for your patience with us. You are good to go!

MONITORING over 2 years ago - at 05/15/2023 07:08PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 05/15/2023 07:06PM

Our team has worked on a fix and is closely monitoring the results. You should be able to make and receive calls now.

INVESTIGATING over 2 years ago - at 05/15/2023 06:44PM

Our engineers are currently investigating a system-wide outage affecting the ability to make and receive calls. This is the highest priority, and the team is all hands on deck, working on a resolution for you. We apologize for the trouble caused.

Please stay tuned as we provide updates on this.

Latest OpenPhone outages

Payment Issues - about 1 month ago
Degraded Integration Performance - Hubspot + Salesforce - about 2 months ago
Calling is impacted - 3 months ago
Calling issues - 3 months ago
Transient Authentication Issues - 4 months ago

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