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Outage in OpenPhone

Issues with slowdowns in conversations loading

Resolved Minor
July 24, 2023 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware that some users are experiencing issues with their conversations not loading properly. Our engineering team is investigating the root cause. Please stay tuned as we provide updates on this.

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 07/24/2023 09:47PM

This incident has been resolved.

IDENTIFIED almost 3 years ago - at 07/24/2023 07:42PM

The issue has been identified, and our team is working diligently to have it resolved. The issue affects conversation loading and messages and does not affect outgoing and incoming calls.

We appreciate your patience as we work on the issue.

INVESTIGATING almost 3 years ago - at 07/24/2023 07:08PM

We are aware that some users are experiencing issues with their conversations not loading properly. Our engineering team is investigating the root cause.

Please stay tuned as we provide updates on this.

Latest OpenPhone outages

Message sending issues - 19 days ago
Emergency Maintenance - 23 days ago
Search is experiencing slowdowns - about 2 months ago

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